Terms of Service

Last Updated: March 15, 2026

These Terms of Service ("Terms") govern your use of Haven services operated by Univault Technologies LLC ("Univault," "we," "our"), including haven.riif.com and the Haven SMS alert service at (424) 424-2836.

Service Description

Haven provides environmental health monitoring and alert services:

Haven SMS Alerts: Text keywords (DUST, AIR, HEALTH, HELP) to (424) 424-2836 for real-time environmental and health information
Air Quality Dashboard: Real-time Great Salt Lake dust monitoring at haven.riif.com/air
Health Monitoring: On-device health pattern analysis using GLE encoding

Haven SMS Program

Program Name

Haven Environmental & Health Alerts

Message Frequency

You receive responses when you text a keyword
If opted into alerts: up to 4 messages per day during active environmental events
Normal conditions: 0-1 messages per week

Message and Data Rates

Standard message and data rates may apply. Contact your wireless carrier for details.

How to Get Help

Text HELP to (424) 424-2836 for assistance, or email support@riif.com.

How to Opt Out

Text STOP to (424) 424-2836 at any time to unsubscribe from all messages. You will receive a confirmation and no further messages. Text START to re-subscribe.

Acceptable Use

You agree not to:

Use our services for any unlawful purpose
Attempt to interfere with or disrupt our services
Send automated or bulk messages to our SMS service
Reverse engineer our applications

Health Information Disclaimer

Haven is not a medical device and does not provide medical advice. Our services provide environmental data and health pattern monitoring for informational purposes only. This is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider.

Environmental Data Disclaimer

Environmental data and predictions are provided on a best-effort basis using publicly available federal data (EPA, USGS, NWS). We strive for accuracy but cannot guarantee completeness or reliability. Follow official emergency guidance from local authorities during environmental events.

Crisis Resources

If you or someone you know is in crisis:

Call or text 988 — Suicide & Crisis Lifeline (24/7)
Text HOME to 741741 — Crisis Text Line
Call 911 — for immediate danger

Privacy

Your privacy is fundamental to Haven. Your health data never leaves your device. Review our Privacy Policy for full details.

Intellectual Property

Haven, RIIF, GLE, and related marks are trademarks of Univault Technologies LLC. Our environmental monitoring algorithms are protected by pending patents.

Service Availability

We strive for continuous availability but cannot guarantee uninterrupted access. Services may be temporarily unavailable for maintenance or circumstances beyond our control.

Limitation of Liability

To the maximum extent permitted by law, Univault Technologies LLC shall not be liable for indirect, incidental, special, or consequential damages arising from use of our services.

Changes to Terms

We may update these Terms. Continued use after changes constitutes acceptance.

Governing Law

These Terms are governed by the laws of the State of Utah, United States.

Contact

Email: support@riif.com

SMS: Text HELP to (424) 424-2836

Univault Technologies LLC
Utah, United States

Haven — A safe place to call.